How it works: Customer example

Colt can bridge distance and time, providing communications that can accelerate the work of teams. We help your employees to collaborate more securely in real time with colleagues in geographically-dispersed locations.

Perhaps the greatest value of presence-driven communication is its ability to facilitate spontaneous, highly productive interactions. Here’s a good example.

• Team member A needs quick input on a product design.
• A sees that team member B is online, so opens communication via instant messaging.
• Neither can answer the question. So they invite team member C, who is also online.
• As the discussion becomes detailed, they click a button to seamlessly move into a voice conference.
• As a concept needs illustrating, so they click another button to open a shared application or virtual whiteboard.

With the variety of tools at their disposal, all the team members can get answers and come to a shared understanding in moments - without major interruption to their day-to-day work. Job done.

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